NHS Waiting times

Whilst I  appreciate that times are hard, and that I  recently had an operation funded by the NHS, I  had waited three years for the operation and had incredibly little follow up support, I  have to return to hospital in Plymouth in six weeks time, but in between times, I  get no information about how my recovery and symptoms are likely to be, so I  phoned my GP about the pain when I  pee; they say it's normal, so why don't they tell you that when you leave hospital ? it would save a lot of the Dr's time and the patients worry.
Anyway I  have always said that hospitals are geared round the Dr.'s and nurses, I  seriously think that very little thought has been given to patients / sick people.
After I  was discharged prematurely from hospital and made into a day patient, I  had to return to hospital the next day, I  had the operation because of my neck I  cannot stand or sit for very long, so here I  am in the middle of August in  the hottest part of the UK, the waiting room is very hot with little or no ventilation and a note on the window saying DON'T open the window, (pigeon problem); so why can't they have air conditioning like in the nurses quarters ? OR mesh on the window to stop the pigeons ? I  don't understand. Obviously an NHS employee has not spent any time in the "waiting room", to make it extra torture there is a water machine in the corner of the stifling hot room, but it's broken. I  sat there for two and a half hours while nurses read OK magazine and showed total lack of interest in my discomfort, The chairs were dirty with no support, the wait was very uncomfortable. It would be illegal for the NHS to expect their staff to work in those conditions, but it's OK to let sick and paying people sit in the waiting room and rot.
Even looking at the flowers in the room indicate total lack of care and interest and encourage people to prey for death.

As I  said, I  have had one operation after waiting for three years, but I'm still waiting to see my local specialist for my stomach pains, I  was referred on 27th May, I  got an appointment a month ago, but the hospital cancelled,  (something cropped up), to be fair it was an ideal golfing day, but they say because it was cancelled (albeit by them) I'm at the back of the Queue .

They already told me that my neck wont ever be good, because it took three years before the operation there is some permanent damage; will they eventually tell me my stomach problem is now serious and cannot be fixed because it took so long for them to see me.

I  think they want some patients to die or become incurable whilst waiting for treatment, this saves money and I  read about it in the papers recently